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Balance Scorecard professional

  • Ensure Improvement in the performance of the  company by entrenching  a sound Balanced Scorecard Management System
  • Ensure excellence in achieving organizational strategic objectives through a rigorous cascading process of the Balanced Scorecard Architecture across all organizational levels;
  • Ensure the company attain desired state of evolution by deploying aligned and structured performance management tools.
  • Develop and implement a Balanced Scorecard Management Architecture in a standardized manner
  • Ensure the company overcome challenges in strategy execution by implementing the Balanced Scorecard Management System
  • Ensure Improvement in  strategy communication by using the Balanced Scorecard Management System
  • Review performance levels against defined targets.
  • Prepare reports on actual performance at both the individual level and project level.


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Demand Planning Manager

  • Ensure the accurate input by the portfolio team and the timely delivery as required by stakeholders, the demand team and the regional demand and IBP teams.
  • Interface with relevant category supply planners to provide input to the weekly demand control process
  • Coach and develop direct reports to ensure capabilities are constantly achieved and sought for development within a current role and for future roles within the business.
  • Follow through with issues and actions arising within the monthly business management cycle are managed to completion


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Bilingual/French Customer Support Hero

  • Respond to all incoming live-chat, email, phone and/or social media inquiries for the company's customers
  • Troubleshoot and resolve customers' problems with our product by determining the cause of problem, then selecting and explaining the best solution
  • Bring any relevant issues to line manager's attention immediately
  • Provide weekly reports on customer feedback to management
  • Convert potential customer by answering product/service questions, suggesting information about subscription plans, payment options and devices
  • Review and make changes to customer accounts where necessary


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Compliance Officer (Risk and Reputation)

  • Develop, initiate, maintain, and revise policies and procedures for the general operation of the compliance programme and its related activities to prevent illegal, unethical, and/or improper conduct
  • Manage day-to-day operation of the compliance programme
  • Develop and periodically review and update standards of conduct to ensure continuing currency and relevance in providing guidance to management
  • Collaborate with other departments to direct compliance issues to appropriate existing channels for investigation and resolution. In addition, consult with the corporate attorney as required to resolve difficult legal compliance issues
  • Provide reports on a regular basis, and as directed or requested, to keep the Risk and Reputation Leader informed of the operation and progress of compliance efforts
  • Ensure proper reporting of violations or potential violations to duly authorized enforcement agencies as appropriate and/or required

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Administrative Assistant-Maiduguri

  • Check the provision of a range of service, including facilities and light vehicle management, travel, protocol related etc; maintaining information, to contribute to the provision of safe and comfortable working environment.
  • Collate and process information including dissemination to support the productions of standard documents and reports for the unit, to enable decision-making and the effective management of resources.
  • Management and maintain paper and electronic records within the area of responsibility in accordance with established procedures, to ensure swift and easy data access as required.
  • Undertake research and perform basic analyses of data, to contribute to the provision of accurate information and effective management of resources.
  • Provide inputs to routine methods and practices in own area of work, to support the continuous improvement of service provided.


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Brand Co-ordinator

  • Develop and enrich customer service experience.
  • Drive profitable sales, brand growth and loyalty for a number of business areas.
  • Develop accountability structure for stakeholders.
  • Develop and execute brand management plans.
  • Monitoring market trends
  • Meeting with clients and various departments

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Brand Manager

  • Meeting with clients and various departments
  • Carrying out consumer research
  • Overseeing a team of junior staff
  • Drive profitable sales, brand growth and loyalty for a number of business areas.
  • Develop accountability structure for stakeholders.
  • Develop and execute brand management plans.

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Brand/Business Development Manager

  • Manage and enhance the organization's brand or reputation in the public's eye.
  • Follow up new business opportunities and set up meetings.
  • Provide management with feedback.
  • Coordinate objectives with marketing, creative and advertising departments.
  • Ensure brand consistency.
  • Drive profitable sales, brand growth and loyalty for a number of business areas.
  • Carrying out consumer research

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Branding and Communication Specialist

  • Manage the marketing budget
  • Create and execute marketing plans
  • Develop marketing materials to generate sales leads
  • Produce press releases
  • Plan & co-ordinate the production & scheduling of any advertising/marketing materials & services
  • Support the planning and co-ordination of marketing activities
  • Distribute and analyse activity reports

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Business Managing Director

  • Oversee the implementation of the business plans and policies
  • Build and maintain relationships with new and existing clients.
  • Follow up new business opportunities and set up meetings.
  • Communicate new product developments to prospective clients.
  • Evaluate the performance of employees

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